Frequently Asked Questions
General guide only - not tax advice. StickIt is not a registered tax agent.
StickIt is an AI-powered tax deduction tracker for Australians. You snap a photo of any work-related receipt, and our AI reads it, matches it to the correct ATO deduction category, and gives it a confidence score. At the end of the financial year, you generate a professional EOFY report in one tap - ready to hand to your accountant or use in myTax.
StickIt is built for anyone who has work-related expenses they can claim - which is most Australians. This includes sole traders and ABN holders, gig workers (Uber, DoorDash, Airtasker), freelancers, and PAYG employees working from home.
No. StickIt is not a registered tax agent and does not provide personal tax advice. We provide AI-powered categorisation based on publicly available ATO rules, along with confidence scores to help you understand how certain each categorisation is. For advice specific to your situation, speak with a registered tax agent or accountant.
Free tier includes unlimited receipts, AI categorisation and deduction dashboard. Pro is $6.99/month or $49.99/year and unlocks EOFY PDF reports, WFH calculator, vehicle log, Ask StickIt AI chat and confidence scores.
Open StickIt and take a photo of your receipt. Our AI reads the merchant name, date, amount, and GST automatically - you do not need to type anything manually. The whole process takes 2-5 seconds.
You can scan any paper or digital receipt for a work-related expense - invoices, tax receipts, email confirmations, and even handwritten receipts. If your receipt is digital such as an email or PDF, you can screenshot it and upload that image instead.
If the AI cannot read a receipt clearly, it will flag it with a Low confidence score and prompt you to review the details manually. You can edit any field before saving. We would rather be honest about uncertainty than give you a confident wrong answer.
Yes. You can photograph and upload receipts at any time, regardless of the date on the receipt. StickIt sorts them by the date on the receipt so your deduction history reflects the correct financial year.
Our AI is trained on ATO deduction rules and guidelines. When it reads a receipt, it analyses the merchant type, the expense description, and the amount to determine the most likely deduction category. Every categorisation comes with a confidence score so you know how certain the AI is.
High means the AI is confident this receipt matches an ATO deduction category. Medium means there is some ambiguity - review it before including it in your return. Low means the AI is uncertain - the expense may not be deductible or the receipt may be unclear.
Yes, always. You have full control over how every receipt is categorised. If the AI gets it wrong, simply tap the category and change it. Your edits are saved and reflected in your EOFY report.
StickIt calculates your work from home deduction using both ATO-approved methods side by side - the fixed rate method (70c per hour) and the actual cost method - so you can see which gives you the larger deduction.
StickIt lets you log work-related trips at the ATO's current cents-per-kilometre rate (91c/km). Each trip you log tracks the distance and purpose. StickIt shows your total kilometres and progress toward the 5,000km annual cap.
Ask StickIt is our AI chat feature that answers plain-English questions about tax deductions. Ask things like 'Can I claim my laptop?' or 'Is my home internet deductible?' and get an instant answer with the relevant ATO rule cited. It is a general guide, not personal tax advice.
The EOFY report is a professional PDF summary of all your deductions for the financial year. It includes every receipt by ATO category, your WFH calculation, and your vehicle log. Designed to be handed directly to your accountant or used when lodging through myTax.
One tap. Go to the Tools section in the app and tap Generate EOFY Report. StickIt compiles everything automatically. Pro users get 2 exports per month. The report is available any time - you do not have to wait until 30 June.
Yes. The report is formatted to be accountant-friendly. It summarises deductions by ATO category, flags Low confidence items for review, and provides a clear total. Many accountants can use it directly when preparing your tax return.
Yes. All receipt images and data are encrypted in transit and at rest. We comply with the Australian Privacy Act 1988 and handle your information in accordance with the Australian Privacy Principles. We do not sell your data to third parties.
Yes. You can request deletion of your account and all associated data at any time by contacting us at hello@stickit.tax. See our Privacy Policy at stickit.tax/privacy for full details.
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